Shipping policy
Effective October 29, 2026
Divine Day Gifts works with multiple fulfillment partners. Production times, shipping options, availability, and delivery estimates vary by product and destination. For questions before ordering or help with an existing order, email adivinedaystore@gmail.com.
Production time comes before shipping time
Made-to-order items must be produced before they ship. For ShineOn jewelry, please generally allow 3–5 business days for production, in addition to the transit estimates below. Production begins after the order is processed and accepted for fulfillment. Personalization, quality checks, holidays, and peak demand may extend this time.
Other suppliers have different processing times. Please review the product page and checkout information, or contact us before ordering if you need a gift by a specific date. Business days generally exclude weekends and public holidays; carrier delivery schedules may differ.
ShineOn shipping options
The following are estimated transit times after dispatch for eligible ShineOn products. They are not total order-to-delivery times or guaranteed arrival dates.
- United States standard: approximately 2–5 transit days after dispatch.
- United States priority, where available: approximately 1–2 transit days after dispatch. Priority shipping does not remove production time.
- Canada standard: approximately 4–8 business days after dispatch; priority, where available: approximately 2–5 business days.
- Other international destinations: standard approximately 3–10 business days after dispatch; priority, where available: approximately 2–5 business days. Customs clearance may add time.
Shipping services depend on the item and destination. US priority service cannot deliver to a P.O. box; use a valid street address for that service. International availability is shown at checkout.
US standard shipping and the $59.99 offer
For products assigned to our eligible ShineOn shipping profile, standard US shipping is $5.99 when the qualifying order total is below $59.99 and free when it is $59.99 or more. The qualifying total is calculated at checkout after applicable discounts and before shipping and taxes. A $59.95 item by itself does not qualify.
This offer covers eligible ShineOn standard US shipping only. It does not include priority or international shipping, or shipping charges for products fulfilled under other supplier profiles. An order containing products from multiple suppliers may still have shipping charges even when its total is $59.99 or more. The final shipping charge is displayed before payment.
Other suppliers and separate shipments
Products fulfilled by different suppliers may be produced and shipped separately, arrive on different dates, and have separate tracking numbers. Shopify may combine the applicable shipping charges at checkout. Do not assume that one supplier's free-shipping offer or delivery estimate applies to every product in your cart. Contact us before ordering if a product's shipping estimate is unclear.
Tracking and delivery issues
When tracking is available, we will send it using the contact information supplied with your order. A tracking status of “label created” does not necessarily mean the carrier has received the package. Tracking may take time to update after collection and during international transit.
If an order is delayed, lost, damaged in transit, or marked delivered but cannot be located, contact us with your order number. We will help investigate with the fulfillment partner or carrier and explain the available next steps. Please also check the delivery address, nearby delivery locations, and household members. Optional package protection, if offered, has its own coverage terms; it does not replace your statutory consumer rights.
Addresses, duties, and delays
Check your shipping address before ordering and contact us immediately about errors. Changes cannot be guaranteed after production or fulfillment begins. For international orders, duties, taxes, or customs fees may apply unless expressly included at checkout. Customs and carrier delays can affect delivery estimates.
If we cannot ship within the time promised, we will notify you and offer the applicable choice to agree to a revised shipping date or cancel unshipped merchandise for a prompt refund, as required by law. No shipping estimate or final-sale term limits your mandatory consumer rights.